Reporting for trustees for complexes and estates in Gauteng
Summary overviews, bar-chart reports and detailed breakdowns straight from our system, in Excel or PDF to suit your trustees.
Cloud Hawk is an independent estate management company. We are not a managing agent: we work alongside your managing agent and take the day-to-day off the shoulders of trustees and directors, for sectional title schemes and homeowners' associations anywhere in Gauteng.
What is included
- Summary and overview reports for trustees, extracted from our system
- Bar-chart reports and detailed breakdowns
- Reports in Excel or PDF to suit your trustees
- Every resident request tracked with a reference number and response deadline
- Service-improvement findings for each scheme
How we deliver it
An estate manager is appointed to your estate, with an onsite presence that can be daily if your estate needs it. Behind the manager are our 24/7 WhatsApp bot and service desk app, fully hosted and managed by us, so every request has a reference number, an owner and a deadline.
Our other services
- Onsite presence
- Meetings and governance support
- Notices and newsletters
- Resident help line
- Resident administration
- Liaison
- Site inspections
- Service provider oversight
