Estate management services · Gauteng
Onsite presence for complexes and estates in Gauteng
An estate manager on site at your complex, every day if that is what your estate needs. Hours and days on site are agreed with your trustees or directors.
Cloud Hawk is an independent estate management company. We are not a managing agent: we work alongside your managing agent and take the day-to-day off the shoulders of trustees and directors, for sectional title schemes and homeowners' associations anywhere in Gauteng.
What is included
- A dedicated estate manager who knows your complex, your residents and your service providers
- On site every day, a few days a week or for set hours, as agreed with your trustees or directors
- Walk-abouts of the common property, with issues logged as tickets on our service desk
- A point of contact for residents, contractors, security and garden services while on site
- Backed by our office team, 24/7 WhatsApp bot and service desk when the manager is off site
How we deliver it
An estate manager is appointed to your estate, with an onsite presence that can be daily if your estate needs it. Behind the manager are our 24/7 WhatsApp bot and service desk app, fully hosted and managed by us, so every request has a reference number, an owner and a deadline.
Our other services
- Meetings and governance support
- Notices and newsletters
- Resident help line
- Resident administration
- Liaison
- Site inspections
- Service provider oversight
- Reporting for trustees