Estate management services · Gauteng
Service provider oversight for complexes and estates in Gauteng
Regular meetings with gardening, maintenance and security providers, servicing records for equipment, and repairs arranged within set mandates.
Cloud Hawk is an independent estate management company. We are not a managing agent: we work alongside your managing agent and take the day-to-day off the shoulders of trustees and directors, for sectional title schemes and homeowners' associations anywhere in Gauteng.
What is included
- Regular meetings with security, gardening and maintenance providers to keep service standards high
- Oversight of the contracted service provider managers
- Daily knowledge of the guards on the estate and constant communication with them
- Servicing records for equipment that needs regular maintenance
- Electrical, plumbing and security equipment repairs arranged where necessary
- A stringent selection process for all suppliers, with fast turnaround at reduced rates
How we deliver it
An estate manager is appointed to your estate, with an onsite presence that can be daily if your estate needs it. Behind the manager are our 24/7 WhatsApp bot and service desk app, fully hosted and managed by us, so every request has a reference number, an owner and a deadline.
Our other services
- Onsite presence
- Meetings and governance support
- Notices and newsletters
- Resident help line
- Resident administration
- Liaison
- Site inspections
- Reporting for trustees