Estate management services · Gauteng
Resident administration for complexes and estates in Gauteng
Move-in and move-out control forms, access control and biometrics, domestic employee and pet registrations, conduct-rule letters and fines on behalf of the scheme.
Cloud Hawk is an independent estate management company. We are not a managing agent: we work alongside your managing agent and take the day-to-day off the shoulders of trustees and directors, for sectional title schemes and homeowners' associations anywhere in Gauteng.
What is included
- Movement control forms for residents moving in and out, with access control items
- Comb systems and biometric access at the estates that use them
- Domestic employee registrations and access cards
- Pet registrations where applicable
- Letters on behalf of the body corporate or HOA to residents or owners who contravene the conduct rules
- Letters of request from owners or residents for approvals under the conduct rules
- Fines issued on behalf of the body corporate or HOA
How we deliver it
An estate manager is appointed to your estate, with an onsite presence that can be daily if your estate needs it. Behind the manager are our 24/7 WhatsApp bot and service desk app, fully hosted and managed by us, so every request has a reference number, an owner and a deadline.
Our other services
- Onsite presence
- Meetings and governance support
- Notices and newsletters
- Resident help line
- Liaison
- Site inspections
- Service provider oversight
- Reporting for trustees